Refund policy

Domestic customers:

Due to the nature of our small business, we are unable to accept any refunds at this time, however domestic customers within Australia could be eligible for an exchange return under these circumstances: 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Fayethelabel@outlook.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Fayethelabel@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

International customers:
Unfortunately, we cannot accept returns or exchanges of any sort to our international customers, please choose your sizes and items wisely when purchasing as all items will be final sale.