Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. At this point in time due to the scale of our business, we do not accept returns or refunds, so please do keep this in mind when purchasing.
What is the exchange policy?
We are unable to accept returns on certain items. However, if in need of an exchange contact out customer service in order for us to help you with a solution, our customers are our number one priority and making you satisfied is our main aim.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.